Austin Humane Society Intake/Owner Surrender Process
The Austin Humane Society can assist you in re-homing your pet, but we would much rather help keep you together, if at all possible. We have made a list of resources to help you find alternatives to surrendering. If you would like to continue with surrendering your animal, keep reading to learn how the process works.
Surrendering Your Pet
If you need to surrender your animal to the Austin Humane Society, you must do so by appointment only. We do not accept walk-in pets. Appointment times vary depending on the time of year and our current population of animals. All animals must pass a medical and behavioral evaluation at the time of the appointment prior to being accepted into our adoption program. We do ask for a surrender fee that varies depending on the age and size of your animal(s). These fees help support that animal’s care.
If you would like to request an appointment to surrender an animal, please email us at animalservices@austinhumanesociety.org and a staff member will be in touch within 48 hours to discuss your pet. If we are unable to accept your pet into the AHS adoption program our staff will provide you with a list of other options.
Rehoming
Support
Adopt-A-Pet is the largest non-profit pet adoption website. With the support of Petco Love, Adopt-A-Pet has created a simple, reliable, free program to help you place your pet from your loving home directly to another. Click here to go through the free and simple process of creating a profile for your pet. By using this unique link, you will be supporting the Austin Humane Society. All adoption fees go directly back to the animals of AHS.
For additional questions, please email us. This is the quickest form of communication. We can also be reached by phone at 512-646-7387 ext. 104, but please allow at least 48 hours for a return call from our staff.
Found Animals
The Austin Humane Society is unable to accept stray or lost pets.
If you have encountered a stray animal, please refer to the Austin Animal Center Lost & Found pets page for more information. The Austin Animal Center schedules intakes by appointment. To schedule an appointment to take-in a found/stray pet, refer to their website.
Visit and join the Austin Lost and Found Pets Facebook page to post photos and information about the pet you have found.
If you have stumbled across a litter of kittens, Use this cheat sheet to find out what next steps you should take.
Address:
Austin Animal Center
7201 Levander Loop
Austin, TX 78702
Lost Pets
If you’ve lost your pet, click the button below for more information and resources.